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Available Online

Remote Support

Fast, secure remote assistance — expert help for your tech issues, anywhere in New Zealand.

1 h
$70 for first hour
Customer's Place

Service Description

Quick, affordable screen-share tech support for common computer, network, or software problems — ideal for those times when on-site visits aren’t necessary. Our trusted Kiwi technicians connect remotely to resolve issues efficiently and securely. Price: $70 for the first hour. Additional Time: $20 per 15-minute increment after the first hour. Scope: Ideal for troubleshooting, software setup, virus removal, and performance issues. Availability: New Zealand-wide (requires stable internet connection). Disclaimer: Remote sessions cover a single defined issue per booking. Complex or hardware-related faults may require an on-site visit. Bookings are subject to technician availability.

Contact Details

(+64) 22 039 5726

support@mytechhero.co.nz

Lower Hutt, New Zealand

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Get in Touch

Who We Help

From home users to small businesses and community groups, MyTechHero is here for the people who keep New Zealand running. We take pride in helping families, freelancers, and local offices stay connected and confident with their tech — making life a little easier, one fix at a time.

No matter who you are or what you do, we believe everyone deserves reliable, stress-free technology. Whether it’s setting up your home computer, maintaining your business systems, or helping you stay connected on the go, we bring the same care and attention to every job. At MyTechHero, it’s not just about fixing devices — it’s about supporting the people who use them.

How We Make a Difference

We’re a small team of local Kiwis who believe technology should empower people — not confuse them. Whether it’s setting up devices, improving performance, or helping small businesses stay secure, we’re driven by a passion to make tech work better for everyone.

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We believe real support means more than just repairs — it’s about helping people feel confident with their technology. Every visit is a chance to share knowledge, solve problems properly, and make someone’s day a little easier.

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That’s the MyTechHero difference: honest help, friendly service, and lasting peace of mind.

(+64) 22 039 5726

support@MyTechHero.co.nz

Privacy Policy

Accessibility Statement

Terms & Conditions

Refund Policy

Logan Pearson

Wellington, New Zealand

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