At MyTechHero, we’re here to solve your tech problems — not create new ones.
For friendly, down-to-earth support, give us a call or send us a message.
Call: (+64) 22 039 5726 for a free quote
Accessibility Statement
This statement was last updated on 29/10/2025.
At MyTechHero, we’re committed to making our website and services accessible to everyone, including individuals with disabilities. Our goal is to ensure that every visitor can navigate, understand, and engage with our content easily, regardless of ability or technology.
What web accessibility is
An accessible site allows people of all abilities to browse and interact with the website with equal ease and enjoyment. This can be achieved through inclusive design, compatible technologies, and adherence to accessibility best practices.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA.
To support this goal, we have:
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Used accessibility tools to identify and fix potential issues.
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Defined clear heading structures and logical page order.
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Added descriptive alternative text to images.
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Ensured sufficient colour contrast between text and backgrounds.
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Enabled keyboard navigation and screen-reader compatibility.
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Reduced unnecessary motion and flashing elements.
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Verified that links, buttons, and forms are easy to identify and use.
Our aim is to provide a smooth experience for all users, whether accessing the site via computer, tablet, or mobile device.
Declaration of partial compliance with the standard due to third-party content
Some third-party integrations (such as the Wix booking system and payment processing tools) are provided by external vendors.
While these are industry-standard and widely accessible, we do not have full control over their accessibility features.
We continuously review these tools and report any issues to the providers where appropriate.
Accessibility arrangements in the organization
For customers within the Wellington and Hutt Valley areas, MyTechHero offers in-person support services.
If you require on-site assistance and have specific accessibility needs (e.g., limited mobility, visual or hearing impairments), please let us know in advance — we’re happy to make reasonable arrangements, such as meeting at accessible locations or providing written communication support.
Remote support sessions are also available for clients who prefer or require assistance from home.
Requests, issues, and suggestions
We’re always working to improve accessibility on our website and services.
If you experience any difficulty using our site or have suggestions for improvement, please contact our accessibility coordinator:
Accessibility Coordinator: Logan — MyTechHero
📞 (64) 22 039 5726
📧 support@MyTechHero.co.nz
📍 Wellington, New Zealand
We will review all feedback promptly and aim to resolve accessibility issues within 10 business days whenever possible.