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Complex On-Site Repair

Advanced on-site tech repair for complex issues — handled with skill, care, and precision.

2 hr
$120 for first 2 hrs
Customer's Place

Service Description

For those deeper technical problems that need hands-on expertise — whether it’s malware removal, hardware troubleshooting, full system cleanups, or advanced diagnostics. Our skilled Kiwi technicians come to you, equipped to restore your devices quickly and efficiently. Price: $120 for the first 2 hours. Additional Time: $35 per 15-minute increment after the first 2 hours. Travel Fee: $20–$30 flat rate within Wellington, Lower Hutt, and Upper Hutt. (Adjusted for travel outside the region.) Scope: Complex PC or laptop repairs, virus removal, hardware servicing, and system recovery. Disclaimer: This service covers advanced technical work requiring on-site presence. Pricing excludes replacement parts and specialty hardware repairs beyond diagnostic scope. Bookings subject to technician availability and location.


Contact Details

(+64) 22 039 5726

support@mytechhero.co.nz

Lower Hutt, New Zealand


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Get in Touch

Who We Help

From home users to small businesses and community groups, MyTechHero is here for the people who keep New Zealand running. We take pride in helping families, freelancers, and local offices stay connected and confident with their tech — making life a little easier, one fix at a time.

No matter who you are or what you do, we believe everyone deserves reliable, stress-free technology. Whether it’s setting up your home computer, maintaining your business systems, or helping you stay connected on the go, we bring the same care and attention to every job. At MyTechHero, it’s not just about fixing devices — it’s about supporting the people who use them.

How We Make a Difference

We’re a small team of local Kiwis who believe technology should empower people — not confuse them. Whether it’s setting up devices, improving performance, or helping small businesses stay secure, we’re driven by a passion to make tech work better for everyone.

We believe real support means more than just repairs — it’s about helping people feel confident with their technology. Every visit is a chance to share knowledge, solve problems properly, and make someone’s day a little easier.

That’s the MyTechHero difference: honest help, friendly service, and lasting peace of mind.

(+64) 22 039 5726

Logan Pearson

Wellington, New Zealand

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